Statement re: Lemon Chalet Crèmes™ Cookies

Little Brownie Bakers recently received a few contacts from consumers informing us of an off taste and smell from certain packages of Lemon Chalet Crème cookies. We immediately took the precautionary step of testing product samples. We determined that while the cookies are safe for consumers to eat, they are not up to our quality standards.

Certain lots of Lemon Chalet Crème cookies contain oils that may be breaking down which can result in an off taste and smell. We are asking that the councils that received these batches return any product inventory in their control to us. The affected Lemon Chalet Crème cookie batches have the following lot codes:

All of the Girl Scout Councils that received these lot codes will be notified directly. We will provide replacement product for councils and consumers. No other Girl Scout cookies are involved.

In the event that consumers experience an off taste and smell in this product, they should call 1-800-962-1718 or contact us at www.littlebrowniebakers.com.

The quality of our products is a top priority for Little Brownie Bakers. We sincerely apologize to any consumers affected and are committed to working with the impacted Girl Scout councils through this issue.

If Girl Scout councils receive a contact from the press or media, please refer them to LittleBrownieBakers@gmail.com for assistance.

Q&A

Q1. Is this a recall or a product withdrawal? What's the difference?

• This issue does not present a food safety or health concern and therefore is not a recall. We are handling this matter as a quality withdrawal.

Q2. Are all Lemon Chalet Crème cookies affected? Were any other Girl Scout cookie varieties affected?

• Fifteen lot codes of Lemon Chalet Crèmes are affected:

• No other variety of Girl Scout cookies baked by Little Brownie Bakers is affected by this issue.

Q3. What is the problem and how did it occur? Have you resolved this problem?

• These lots of Lemon Chalet Crème cookies contain oils that may be breaking down, which can result in an off taste and smell.
• We are working with our supplier and bakery team to better understand what caused the oils in these cookies to break down.
• We have undertaken a thorough investigation to better understand why this happened and to put programs in place to prevent any recurrence of this type.

Q4. What should consumers do?

• The product is safe for consumers to eat, however the cookies are not up to our quality standards.
• Consumers with questions about product with the affected lot codes (see above list) should call 1-800-962-1718 or contact us at www.littlebrowniebakers.com.

Q5. Where should additional media questions be directed?

• Please direct all media inquiries to LittleBrownieBakers@gmail.com.